Imagine this scenario: Teresa went on a dream holiday to Paris. On the advice of a friend, she applied for the European Health Insurance Card before traveling. On the third day of her vacation, she slipped on a wet cobblestone street and broke her hip. She had to be rushed to the hospital and immediately operated on.
Because she had this small piece of plastic in her wallet, she was admitted to a public hospital and treated exactly as if she were a French citizen, saving her tens of thousands of euros in out-of-pocket medical bills.
The episode described above perfectly exemplifies the massive advantage of having the European Health Insurance Card (EHIC)—commonly referred to in Portugal as the Cartão Europeu de Seguro de Doença (CESD).
Despite its official name, it is highly important to understand that this card is not an alternative to travel insurance, nor does it guarantee completely free healthcare. It is a state-provided card that allows you to receive necessary, emergency medical assistance during a temporary stay in participating European countries.
The card is completely free to issue, and it is strictly individual (meaning every member of your family needs their own). To better understand what the EHIC is and how it works, the Folime team has prepared a complete guide to the 7 most frequently asked questions.
1. Who Can Apply for the European Health Card in Portugal?
You are eligible to request this free card if you fall into one of the following categories:
- Workers, pensioners, or family members actively registered with the Portuguese Social Security system (Segurança Social).
- People registered with Voluntary Social Security.
- Beneficiaries of public health subsystems (like ADSE).
- Active users of the National Health Service (SNS), even if they are not directly contributing to Social Security.
2. How Can I Request the Card?
The process of getting the card is incredibly simple. You can ask for it in person or online.
Requesting it In-Person:
You can do this at any Social Security customer service desk or at a Loja/Espaço Cidadão. If you are a beneficiary of Social Security, you must complete the physical form Mod.GIT53-DGSS. The card will then be mailed to your home address.
(Note: In the Azores, the request must be submitted to the Institute for Social Development of the Azores. In Madeira, at the regional Social Security Center).
Requesting it Online (The Fastest Way):
- Go to the official Segurança Social Direta portal.
- Authenticate your login using your Mobile Digital Key (Chave Móvel Digital) or your Social Security password.
- On the top menu, click on «Doença» (Illness) and choose the option «Obter Cartão Europeu de Seguro de Doença».
- Click «Start Order» and fill in the requested address information.
- Click «Send Request» to confirm.
- The physical card will be sent to your registered address via mail, usually within 5 to 10 working days. (You can also do this via the «Segurança Social + Próxima» mobile app).
3. How Can I Renew My EHIC?
The card is valid for 3 years. Renewing it is exactly the same simple procedure as requesting a new one online or in person. However, you will need to input your current, expiring card number into the system.
❗Important Rule: You can only request a renewal within the last 30 days before the expiry date printed on the front of your current card.
4. Do Children Need Their Own Card?
Yes. As we mentioned, this card is strictly individual. You cannot use your adult card to get treatment for your child. Every single member of the family unit must carry their own physical EHIC.
The procedure for requesting the card for babies, children, and teenagers is the exact same as for adults. To request the card online for a minor, they must already be registered with Social Security and have their own NISS (Social Security Identification Number).
5. In Which Countries is the EHIC Valid?
The card is a powerful travel tool. It is valid in all 27 European Union countries (Austria, Germany, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, and Sweden).
Furthermore, special agreements mean the card is also fully valid in the United Kingdom, Norway, Iceland, Liechtenstein, and Switzerland.
6. In Which Situations Can the Card Be Used?
The EHIC is designed specifically for unplanned, necessary medical treatments that arise during a temporary stay abroad (such as a holiday, a business trip, or a short Erasmus study period). This includes emergency room visits, treatment for acute illnesses (like a severe flu or food poisoning), and ongoing care for pre-existing conditions or pregnancies (as long as the purpose of the trip wasn’t specifically to give birth abroad).
What it does NOT cover: The EHIC will not cover the costs if you purposely travel to another country with the express goal of receiving planned medical treatment or scheduled surgeries.
7. Is All Medical Treatment Free with This Card?
No, and this is a highly common misconception.
The EHIC does not guarantee free services. The card simply guarantees that you will be treated under the exact same conditions, and at the exact same cost, as the legal citizens of the country you are visiting.
Every country’s healthcare system is different. In some countries, healthcare is totally free. However, in others, local citizens are required to pay a co-payment or a percentage of the costs (known as patient participation) for doctor visits and prescriptions. If you use your EHIC in a country that charges co-pays, you will have to pay those co-pays out of pocket.
💡 A Crucial Travel Tip from the Folime Team:
The EHIC only covers public, state-provided healthcare. It does not cover private hospitals, mountain rescue operations in ski resorts, or expensive medical repatriation flights back to Portugal if you are severely injured. This is why the EHIC should never replace comprehensive Private Travel Insurance. For absolute peace of mind, you should always travel with both your EHIC in your wallet and a robust travel insurance policy protecting your bank account!
Disclaimer: The information provided in this article by Folime is for educational and travel planning purposes only. Rules and coverages of the EHIC are determined by the European Commission and the Portuguese Social Security system and are subject to change. Always verify current procedures on the official Europa.eu portal before traveling.